Practice Manager, Registered Veterinary Technician
Jamie has been fascinated by the world of medicine ever since she was a little girl, and always knew that she would grow up to work in the medical field one day. When she realized that she could combine her scientific and medical passions with her lifelong love for animals, the choice was obvious! Jamie decided to dive headfirst into veterinary medicine, and she hasn’t regretted a single moment since.
Jamie is from Buffalo, New York and graduated from Medaille College in 1998 with her Associate’s degree in veterinary technology. Next, she relocated to North Carolina, and it wasn’t long before Jamie started her first job as a Licensed Veterinary Technician. Six months later, she passed the North Carolina state board exams to become a Registered Veterinary Technician.
After working her way up the ranks to serve in a number of management positions—including stints as an Office Manager, Technician Supervisor, and Hospital Manager—Jamie was thrilled to join the Fullwood Animal Hospital family in May of 2018. She particularly likes working with numbers and spreadsheets, and she’s also fond of problem-solving and implementing various techniques to help the clinic run as smoothly as possible. Jamie is also passionate about working with a variety of personalities and helping others to grow in their careers; she believes wholeheartedly that a great team learns from one another, helps one another, and succeeds together!
In her time away from the office, Jamie likes completing DIY projects at home, working on her saltwater fish tank, and spending quality time with her family and pets. She has two wonderful daughters, Briana and Brooklyn, and shares her life with a pair of canine companions: Asia, a sweet and loyal one-eyed Pit Bull, as well as an adorable Chihuahua mix named Bungee.
Client Care Coordinator
Leslie was looking for a new path to take after she’d sold the restaurant she used to own. While driving past an animal hospital that was under construction, she thought that working with animals seemed like something she could see herself doing—after all, she’d always had pets! She’s worked in the veterinary field since 1987, and to this day she’s grateful for being given the chance to find her true calling.
Leslie was born and raised in central Virginia. After working at a clinic in Charlotte, Leslie moved to Union County and came to Fullwood Animal Hospital. She says the best part about her job is that she gets to learn something new every day; Leslie says that the clinic staff never truly knows what may be in store for them on any particular workday!
Currently, Leslie has one pet of her own: an Australian Shepherd named Rowdy Oliver. When she’s not at work, Leslie prefers to be outside and considers herself a beach bum at heart. She also likes to fish and watch golf. Her long-time passion, however, is flying. In 2010, she accomplished her ultimate goal of flying a T-6 Texan airplane!
Client Care Coordinator Supervisor
Although Mary never dreamed she would work at an animal hospital, she took a chance one day and applied. After taking some time off to spend with her first child, Mary decided to get back into the field and started at Fullwood Animal Hospital in 1997. She’s now spent over 20 years total working in the veterinary industry!
Mary is from Union County, North Carolina and currently lives in Unionville with her husband of 16 years, Chuck. They have two children: Brooke is 21, and Dylan is 14. Both kids share their mother’s love of animals! The family has two Rat Terriers, Rosey and Apple, a Toy Fox Terrier named Esme, and a cat named Binx.
Outside of work, Mary likes to go to the beach and on camping trips with her family and dogs. She also loves to check out yard sales with her husband, make crafts, and volunteer at special functions for their church. One day, she hopes to go on a Missions trip to help those less fortunate than her.
Client Care Coordinator and Social Media Extraordinaire
Nickie has always considered herself a “people person,” and she’s had a lifelong fascination with animal medicine. What better way to combine her love of working with the public and her passion for pet care, she thought, than by working in a veterinary clinic? Nickie gets to do what she loves every day—she’s a proud member of the Fullwood Animal Hospital reception team.
Nickie grew up in Charlotte, North Carolina and worked in the human healthcare field before becoming a veterinary professional—she spent nearly a decade helping others as a Certified Nursing Assistant! She joined the Fullwood Animal Hospital team in the fall of 2018, and couldn’t be happier with her choice. Nickie particularly likes working alongside a team of animal-lovers just like herself, and her favorite part of her job is getting to meet and greet a variety of pet and human personalities on a daily basis.
Most of Nickie’s free time away from the office is spent with her family. She and her husband, Phil, have a teenaged son named Drew and also share their home with several pets: Buster, a Beagle; Nip the Chihuahua; a Labrador mix named Lila; and several freshwater fish. Nickie especially likes watching her son at his baseball games, cooking and baking, doing yard work, and taking her dogs to the lake.
Tristan has felt a distinct fascination with animal care ever since he was young. He constantly asked for toy veterinary kits and stuffed animals during his childhood Christmases; rather than cartoons, he would choose to watch Animal Planet. Now, Tristan’s passion has led him full-circle—he’s thrilled to jumpstart his veterinary journey as a member of the Fullwood Animal Hospital family!
Born in Lawrence, Massachusetts, Tristan moved with his family to Goffstown, New Hampshire when he was six years old. He was in the sixth grade when he chose to shadow a local veterinarian for a school requirement—that sparked a fascination with the world of veterinary care that hasn’t wavered since. During his third year of collegiate studies, Tristan was given the opportunity to complete a work-study requirement at his local animal shelter, allowing him to experience hands-on medical work for the first time.
After graduation, Tristan moved from New Hampshire to North Carolina in order to pursue his next goal: helping animals in the south. When he came across a job opening at Fullwood Animal Hospital, Tristan knew that he’d found the perfect fit! Now, he’s a Veterinary Assistant here at the clinic and has developed a special passion for client education. Most of all, Tristan loves going home every day knowing that he’s made a true difference in the community.
Away from work, Tristan enjoys reading and writing, crocheting and knitting, and spending time with his own pets at home. Since moving to North Carolina in 2014, he’s become the parent of two mischievous cats—Jimmy, an orange-and-white tabby, and a tiny kitten named Toby—as well as a Rottweiler mix, Katie, who likes to think she’s a lap dog.
Technician Supervisor and Kennel Supervisor
Sarah has always had a certain way with animals, and feels a sense of duty to give them the best lives that she possibly can. For her, a career spent helping pets simply makes sense! Sarah is a Technician Supervisor and Kennel Supervisor with the Fullwood Animal Hospital family.
Sarah is originally from Poughkeepsie, New York, but began her veterinary care journey at a clinic in Florida in 2009. (Her mother even operates her own dog boarding business in the state!) After a few years, she became the Practice Manager at another animal hospital before moving to North Carolina in early 2018 to continue her career in pet care. That April, Sarah was thrilled to join the compassionate care team here at Fullwood Animal Hospital—she’s been caring for the area’s pets ever since!
When she isn’t helping pets live happier, healthier lives here at the hospital, Sarah can be found painting and drawing, reading, or spending time with her own mischievous pet,
Born and raised in Charlotte, North Carolina, Marfelia spent a lot of time during her formative years helping stray or injured animals that she would come across in her neighborhood. Ever since she can remember, she’s found herself tending to the needs of the earth’s creatures in one way or another. For Marfelia, a career in animal care simply makes sense!
Marfelia first came to Fullwood Animal Hospital as an intern while she was still in high school. She’s been a member of the clinic family ever since! Marfelia was thrilled to join the hospital staff officially in June of 2018, and she serves the area’s pets and animal owner as an Animal Care Attendant. Her favorite part of the job is working with a variety of pets and getting to see them feel better thanks to their time here at the hospital.
Away from work, Marfelia enjoys painting and musical theater. She even spends her summers working in the wardrobe department at the local community theater!
Animal Care Attendant
Jamison grew up with a love for pets that hasn’t quit to this day. She’s always treated the earth’s creatures with the same love and respect that she has for her own friends and family. For Jamison, putting that passion to good use by working in the veterinary field simply made sense! She’s a member of the Fullwood Animal Hospital kennel team, and couldn’t be happier to help the pets and animal parents of this area on a daily basis.
Jamison is a Mint Hill native and joined the Fullwood Animal Hospital family in the summer of 2020 after hearing about an opening from the Practice Manager, Jamie. It wasn’t long before she had signed on as an official member of the team! As an Animal Care Attendant, Jamison particularly likes spending time with the clinic’s boarding dogs, and she loves to bathe them and take them on walks outside. She also enjoys cleaning the kennel area to keep it spotless for the clinic’s furry visitors.
Away from the hospital, Jamison enjoys spending time with her family’s pets at home. She has a bird and three dogs: Samson, a loving and loyal German Shepherd; Jake the Chihuahua/Miniature Pinscher mix who licks Jamison’s face every morning to wake her up; and a Chihuahua named Krull who is obsessed with food.
Ever since she was a little girl, Kristen harbored an intense love for animals of all shapes and sizes. Her family’s red Chow Chow made a lasting impression—Kristen knew that she wanted to learn more about pet care so that she could help all of the animals she possibly could. As a member of the Fullwood Animal Hospital family, she gets to use her grooming skills to help the area’s pets look and feel their absolute best every day!
Kristen is a North Carolina native and was only 17 years old when she first joined the kennel team at a local veterinary hospital. After working side-by-side with the two groomers there, she decided that she wanted to learn how to cut pet hair herself. The rest is history! Kristen has been grooming ever since.
After staying out of the workforce for a number of years as a stay-at-home mom, Kristen jumped at the chance to get back into grooming when a friend told her about an open position here at Fullwood Animal Hospital. She loves getting to meet a wide variety of animal personalities every day, and also likes the challenge of working with difficult or nervous furry clients. Kristen’s favorite part of her job, though, is seeing the looks on pet owners’ faces when their fully pampered pets are returned to them!
Most of Kristen’s free time away from work is spent with her family. She and her young son, Ethan, share their lives with three pets: a Pitbull named Skyler, a mixed-breed dog who goes by Half Pint, and a black cat named Lil Miss.
Registered Veterinary Technician
Joy decided to become a veterinary professional for one simple reason: because the field allows her to combine her passion for helping other people and her commitment to bettering the lives of pets. She gets to do just that on a daily basis! Joy is a proud member of the Fullwood Animal Hospital Veterinary Technician team.
Joy is a native of Raleigh and attended Veterinary Technician school to receive her licensure. She first joined the Fullwood Animal Hospital family in 2017 on a part-time basis, and was happy to accept a full-time role in 2020. Around the clinic, she enjoys challenging medical cases and also likes to learn something new almost every day—Joy finds that her career constantly keeps her on her toes!
Joy’s interests away from work include reading, horseback riding, watching documentaries, and doting on her own menagerie of pets at home. She lives with three dogs—Happy, who is more like a human; Elle, the world’s best ball-chaser; and sleep-loving Gus—as well as four cats who go by Tibby, Badger, Tick, and Colby. Joy also owns three lizards, a hedgehog, and a horse.
Animal Care Attendant
Bio coming soon!
Client Greeter/Employee Therapist
It’s important that pet owners and their pets feel welcomed and comfortable the very moment they enter Fullwood Animal Hospital. As the hospital’s resident client greeter and employee therapist, Oliver the cat ensures that every person and animal that walks into the clinic is acknowledged. People can’t help but to pet adorable Oliver on the head as they walk by, and who can blame them?
Oliver initially arrived at Fullwood Animal Hospital as a stray kitten with head trauma that was fighting for his life. Dr. Medrano took him home, allowed him to heal, rest and recover and before you knew it, he was fully healed and ready to join the hospital staff as an official member!
From laying on keyboards, to causing chaos on work computers, to stealing chairs, Oliver keeps everyone on their toes with his mischievous antics. When he’s feeling neglected, he will demand that someone pick him up and give him a head rub, which causes him to drool uncontrollably. He also has a pretty big appetite; he’s particularly fond of snacks!
Client Care Coordinator
Growing up, Deanna was always eager to learn more about animals and how to care for them. It was her beloved pet dogs, however, who truly inspired Deanna to one day pursue a career that would allow her to work with animals. As part of the Fullwood Animal Hospital team, Deanna is honored to play a role in helping as many pets as possible enjoy long, happy and healthy lives!
Deanna started her journey as a receptionist at another local animal hospital before moving on to a doggie daycare. While she enjoyed the hands-on experience she gained there, she found that she deeply missed being in the veterinary field. She joined the Fullwood team in May of 2022. Professionally, Deanna enjoys keeping our clients well-informed. She also loves being able to interact with so many different species and breeds on a daily basis.
Outside of the clinic, Deanna is ‘mom’ to two dogs of her own: Mogley, who is a big teddy bear and a total mama’s boy, and Kushy, who is a burst of wild energy. Kushy loves a good wrestle but is well-trained and knows to stop as soon as he’s told.
In her spare time, Deanna enjoys hiking. Her favorite place to go is 40 Acre Rock – especially when there’s nobody else around and she can let Mogley and Kushy off-leash.
Growing up, Diana Chap’s family moved around a lot. From Philadelphia to Vegas to Charlotte, NC. The one thing that remained constant through all of these changes was Diana’s heart for animals. Being able to apply that love, along with her technical skills, to care for and help animals each and every day has been a dream come true for her.
In college, Diana excelled at her animal-based coursework. It was an internship at a local zoo, however, that solidified her desire to pursue a career in the veterinary field. Over the years, Diana has worked at a few other clinics before settling in with the Fullwood Animal Hospital team. Professionally, she enjoys assisting with surgery, which she finds fascinating. The favorite part of her job, though, is forming bonded relationships with clients and their pets, and watching them grow up.
Outside of work, Diana’s fur family consists of her pit bull, Chance, whom she rescued from certain death in January 2021, and her two kittens: Noki and Mako, who are rambunctious and seem to have endless amounts of energy. They love giving Chance a hard time and definitely keep him on his toes!
Diana’s personal interests include color guard, which she did for eight years and remembers fondly as one of the best times in her life.
When Hannah was a child, her uncle gifted her 15 baby chicks to raise. The experience of caring for these helpless creatures and helping them grow into healthy adult chickens sparked a deep desire to learn more about animals. Over the years, this desire only grew, eventually leading Hannah to a career in the veterinary industry. Today, she is honored to play a role in helping our patients live their best lives!
Hannah attended the veterinary assistant program during her junior year of high school after taking multiple animal science classes. She then got an internship at a nearby clinic where she ultimately received her certification before joining the Fullwood Animal Hospital team. Professionally, Hannah enjoys building and strengthening relationships with people and their animal companions.
At home, Hannah has a small zoo of her own. Cat is a master groomer, Walter loves to cuddle but hates to be held, Myrtle loves to explore the outdoors, and Polly is a bundle of energy. Sadie, a blue heeler, is so smart she knows how to whisper, and Buttons, a cockatiel, loves to sing the Andy Griffith theme song. The crew is made complete with two hermit crabs who enjoy cuddling with each other.
In her spare time, Hannah likes to crochet, paint, spend time with her animals, and be outdoors.
Growing up in Middletown, NJ, Sara spent much of her youth at the beach. This instilled a deep appreciation for and fascination with the ocean and marine life, especially dolphins and whales. She fondly recalls renting countless videos about them from the library and watching them over and over. A visit to Florida that involved the opportunity to swim with the dolphins solidified Sara’s desire to make a career out of her love of animals.
While she initially set out to become a marine biologist, Sara quickly realized that this career path wouldn’t allow her to make as direct an impact on the lives of animals as she desired. It was this realization that inspired her to change directions and instead become a veterinarian. She started her journey working at a clinic in NJ before returning to school at University of South Carolina. She spent the next few years gaining experience and climbing the ranks at various mixed animal practices.
Shortly after relocating to the Charlotte area with her boyfriend Garrison in July of 2022, Sara officially joined the Fullwood Animal Hospital as one of our amazing veterinary assistants. At work, she loves being able to interact with such a wide range of patients – even ones who aren’t particularly friendly or easy to work with. Clinically, she has a special interest in high-risk and specialty surgeries due to the significant impact these delicate procedures can have on the life of the patient.
At home, Sara and Garrison reside in Charlotte with their adorable hedgehog, Matilda. What Matilda lacks in intelligence, she more than makes up for by being the friendliest critter and making the cutest little squeak sounds.
In her spare time, Sara enjoys participating in a number of hobbies. A creative person by nature, she loves making art, including drawing, painting, and sculpting. She’s also an avid knitter and recently finished her first hat. Thanks to her oceanic upbringing, Sara is a strong swimmer, loves to snorkel and is SCUBA certified. During a recent trip to St. Thomas, she was able to cross something off her bucket list: snorkeling with sea turtles.
Kendall is from Marshville, NC. She went to NC State and majored in Animal Science with a minor in Forensic Science. While in school, she worked as a veterinary technician at two different veterinary clinics to get the experience while in school.
She began working in the veterinary industry because it was always a dream of hers to become a Large Animal Veterinarian, but became a veterinary assistant after deciding 4 more years of school was not what she wanted to do. Her favorite thing about working with animals is being able to help them and getting to be around all the sweet babies!
Kendall states she knows this is the right profession for her because she wakes up excited knowing she gets to work with animals and an amazing team every day! She loves what she does so much, she raves to her friends and family about all of her happy moments and achievements throughout her work day!
Kendall lives with her lovely parents that have been married for 23 years and has an awesome younger brother who is 21 and works at the local Sherriff’s office! Her mother is a Cafeteria manager at an elementary school and her father farms, which was always his passion! Kendall’s passion was to become a Large animal veterinarian, but decided to stick with being a technician. She very much enjoys playing softball, basketball, cooking and horse back riding during her downtime.
Amber moved to the area in 2018 from WV and became our Technician Assistant!
She grew up surrounded by animals and there has never been a time without some sort of pet in her life.
She has a passion for learning all that she can about all different types of animals whether it be a dog, cat, bunny, or reptile etc. She loves that each animal has their own funny or sassy personality!
Amber has always known she would eventually work with animals as it has always been a dream of hers since she was a little girl.
She is a mother to three handsome boys who keep her very busy and a fur mom to a boxer (Roxy) and a quaker parrot (Minnie).
Animal Care Attendant
Taylor joined our team in December of 2022 as an animal care attendant!
She graduated from Porter Ridge Highschool in the summer of 2020 and lives with her parents and younger sister in her childhood home. This is Taylors first job in the actual vet industry, but she previously worked as a pet sitter and a day care boarding attendant.
Her favorite thing about working with animals is taking care of them and making sure to meet all their needs.
Taylor knew she was in the right profession when she worked at a doggy daycare and fell in love with caring for animals! She enjoyed working with them so much it didn’t even feel like work!
Her personal interests include, listening to music of all kinds & spending time with rescue animals. She is very passionate about working with animals and is also interested in the rescue side of the job!